Docuware Cloud, Redirect to the Configuration page freezes…
Cloud Redirect to the Configurations page gets stuck
Views: 8
Behavior:
When trying to access the DocuWare configurations page in the Cloud, you receive the following message:
“You are being redirected to the application. Please wait…”
but nothing happens and the message stays on the screen.
Solution:
This is due to incorrect time settings on the user’s PC. To resolve the issue go into your Windows “Date & Time” settings and choose the “Sync now” option to synchronize your clock to the correct local time:
![](https://dwsupport.blob.core.windows.net/kba/3134e7ff-0ffd-4d78-b95c-e6d15b12d141.jpg)
Refresh your browser and accessing the configurations page should now be successful.
From Docuware KBA-36425 ยท DocuWare Support Portal
Copied to archive 12/14/2020